Privacy Policy

Last updated: November 11, 2026

In short: we collect only what we need to deliver your book and help you, we never sell your information, and you can ask us to see or delete it at any time by writing to support@sisterclaraskitchen.com.

1. Who we are

This website is run by Sister Clara’s Kitchen, an independent publisher of digital cookbooks operated by an individual creator based in Argentina. For any privacy question or request, contact support@sisterclaraskitchen.com.

2. When you buy a book

Payments are processed by Creem, our Merchant of Record. Creem collects your payment details, billing information and email address to process the order, calculate taxes and prevent fraud, under its own privacy policy. We never receive your full card number.

Creem shares with us the information we need to deliver your book and support you: your name, email address, country, what you bought, the price paid and the order date.

If you start a checkout but don’t finish it, Creem may send you a few reminder emails about your unfinished order on our behalf. Every reminder includes a way to stop them.

3. When you write to us

If you email us, we receive your email address and whatever you choose to tell us, and we use it only to answer you and help with your order.

4. When you visit this website

Launch offer timer. To show each new visitor their own 72-hour launch price, the page saves the date and time of your first visit in your own browser (local storage). It stays on your device, is not sent to us, and you can clear it at any time by clearing your browser data.
Hosting. The website is hosted by Cloudflare, which processes technical data such as IP addresses to deliver the page and protect it from attacks.
Fonts. The page loads its typefaces from Google Fonts, so your browser connects to Google’s servers, which receive your IP address.

We do not use advertising cookies, and we do not track you across other websites.

5. How we use your information

To deliver the books you bought and resend download links
To answer your questions and process refunds
To meet legal, tax and accounting obligations

We will only send you news or offers by email if you have agreed to receive them, and every such email will include a way to unsubscribe.

6. Who we share it with

We share information only with the services that help us run this business (Creem for payments and delivery, Cloudflare for hosting and email forwarding), or when required by law. We never sell or rent your personal information.

7. How long we keep it

We keep order records for as long as needed to support your purchase and as required by tax and accounting rules. Support emails are kept for as long as they’re useful to help you, and you can ask us to delete them.

8. Your rights

Wherever you live, you can ask us to tell you what information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights, for example under the EU and UK GDPR or U.S. state laws such as the California Consumer Privacy Act. Write to support@sisterclaraskitchen.com and we’ll respond within 30 days. If you’re in the EU or UK, you also have the right to complain to your local data protection authority.

9. Children

Our books and website are meant for adults. We don’t knowingly collect information from children under 13 (or under 16 in the EU).

10. Changes

If we change this policy, we’ll update the date at the top of this page.